Business Transformation at 8 Care Pty Ltd
How P2W Advisory helped 8 Care transform its compliance, cash flow & growth capabilities
- Comprehensive health check spanning finance, compliance, operations, and sales
- Built sustainable practices with leadership mentoring and actionable frameworks
The company
8 Care Pty Ltd (mysecondhome) is a leading NDIS community support provider, renowned for high-quality care services and a track record of rapid growth. Regulatory reforms challenged their ability to sustain momentum and operational excellence.
The problem
New NDIS reforms created unprecedented compliance and operational pressures. Reporting, cash flow, and compliance frameworks couldn't keep pace with scale. Leadership and team capability gaps endangered long-term sustainability.
The goal
- Achieve readiness for regulatory change
- Strengthen finance, compliance, operations, and cash flow management
- Embed scalable, resilient systems for ongoing growth
The solution
Holistic health check spanning finance, compliance, operations, and sales. Gap analysis with actionable, pragmatic recommendations.
What was delivered
- Ready-to-use dashboards for compliance, cash flow, and executive visibility
- Practical step-by-step guides and templates for cash flow and compliance
- Leadership mentoring, targeted training, and real-time support for managers
- Sales playbook and KPI framework instituted for growth discipline
What it moved
3 months
to positive cash flow
40%
improvement in staff utilisation
30%
growth in monthly sales
70%
staff engagement in cultural uplift surveys
The outcome
- Compliance gaps closed; full regulatory readiness
- 40% staff utilisation improvement, with utilisation metrics
- Positive cash flow achieved within 3 months
- Monthly sales growth of 30%
- Over 70% staff engagement in cultural uplift surveys
- Elevated accountability, ownership, and collaborative execution
The result
Strong, resilient, and scalable business model fit for ongoing NDIS sector leadership
Download this case study (PDF)“Ferzad led a comprehensive health check and didn't just advise – he mentored key people and helped us build sustainable practices. He made the transformation empowering for us as leaders.”
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